Thank you for choosing Jilk Studio! Here’s our comprehensive shipping policy:

1. Shipping Zones and Rates:

We ship to all destinations within Nigeria and worldwide.
Domestic orders within Nigeria are shipped via local dispatch companies.
For international orders shipped outside Nigeria, there is a flat shipping fee of $15 USD or its equivalent in the currency of the shipping destination.
Additional charges may apply for heavy-duty shipping or bulk purchases.

2. Processing and Shipping Times:

Orders ship from Lagos, Nigeria within 2-5 business days after a production period of 7 working days.
Please note that production times may vary for customized or made-to-order items.

3. Tracking and Confirmation:

Once your order has shipped, you will receive a confirmation email.
Track your shipment using the provided tracking information.

4. Customs and Duties:

International customers are responsible for any customs, taxes, import duties, or other fees levied by their local government.
Please check with local customs authorities for potential charges before placing an order.

5. Shipping Address Responsibility:

Please ensure your shipping address is accurate to avoid delivery issues.
Jilk Studio is not responsible for lost or stolen packages due to incorrect addresses provided by customers.

6. Shipping Regulations:

Customers are responsible for ensuring that their orders comply with local shipping laws and regulations.
Jilk Studio is not liable for any issues arising from non-compliance.

7. Lost or Stolen Packages:

Once your order is shipped, responsibility for the package transfers to the shipping carrier.
Jilk Studio is not liable for lost or stolen packages.

8. Contact Us:

For any questions about our shipping policy or assistance with your order, please contact our customer service team at info@jilkstudio.com.
By shopping with Jilk Studio, you agree to comply with our shipping policy terms. We strive to provide a smooth and reliable shipping experience for all our customers.